Privacy Policy

Updated: June 4, 2025

At Jack Loades, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What We Collect

We may collect:

• Your name, email address, and phone number

• Information provided during bookings, forms, or discovery calls

• Payment details (processed securely via Stripe or Stan Store)

• Session notes or information shared during coaching or counselling

• Website usage data, cookies, and analytics via platforms like Calendly and Stan Store

2. How We Use Your Information

We use your information to:

• Schedule and deliver 1:1 sessions

• Communicate with you via email or phone

• Process secure payments

• Improve our services and website experience

• Comply with legal and ethical obligations

3. Third-Party Services

We use trusted third-party tools, including:

• Calendly (scheduling)

• Stripe (payments)

• Google Meet (online sessions)

• Stan Store (digital product delivery)

These services have their own privacy policies. Your data is only shared with them as required for functionality.

4. Data Storage and Security

Your information is stored securely and protected against misuse, loss, and unauthorised access using standard data protection tools and platforms.

5. Access and Correction

You can request access to or correction of your personal information by contacting:
jack@jackloades.com

6. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.